Why Quality Matters: Pitfalls Of Working With The Wrong Generator Brand
Around the world, the demand for power generator continues to climb, propelled by a surge in infrastructure projects across many regions including the BRIC countries (Brazil, Russia, India and China), the African continent and nearer to home, Southeast Asia.
Such a market demand has motivated the emergence of more generator equipment suppliers, giving rise to intense competition. While the availability of choice is good news to any potential buyer, it can be a double-edged sword. Buyers may be tempted to think that it doesn’t matter which brand they go with as long as they get the cheapest offer, given that it is a buyer’s market. Nothing can be further from the truth.
Picking the wrong brand for your generators can at best, spell incessant hiccups for your operations and worst, cripple your abilities to take on new projects and business opportunities. As such, it is definitely not a decision to be taken lightly. Here, we share with you what are some of the pitfalls that you may land yourself in when you work with the wrong generator brand.
1. No help when you need it
One of the main reasons why many generator suppliers sell at incredibly low cost is because they just want to move their inventory. Without the buffer of a margin, these low-end generator vendors do not invest in key resources such as technical support, service maintenance crew, research and development and so on. There is no after-sales service to speak of – because there is none. There is also no technical support available to render advice if you need it.
Which is another way of saying, when you buy from such vendors, you are pretty much on your own. And if something goes belly up with your generators, good luck trying to find help. And you don’t want that to happen, especially when you are deep in deployment on key projects. Imagine how bad such a situation would reflect on you in front of your customers. They could be thinking: “this company doesn’t care enough for my projects to use quality machinery”.
On the other hand, if you work with a trusted brand such as Denyo with decades of track record and experience in the industry, you can be assured that support is always forthcoming and direct from the manufacturing source. Localised assistance is provided through authorised dealers with years of experience handling Denyo machinery, so you are covered all the way. It’s like having your own technical team without the need to own one.
2. You end up buying what you don’t need
Many generator vendors in the market exist only to trade dollars and not interested in building long-term relationships. Unfortunately for you, that means you are just a mark in their crosshairs, a target to sell as many pieces of equipment to, regardless of whether they are optimised for your needs or not.
If you are stuck with a stockpile of generators with nowhere to deploy them, that’s just too bad; these vendors will just move on to other customers and leave you in the wake.
It is always important to look beyond the minimum prices that these vendors can quote you for the generators, and evaluate if they can provide additional value in terms of objectively analysing your requirements and business models, then offer the appropriate recommendations, or help you find ways to resolve challenges in your projects rather than a simple peddle of products.
3. You will be left behind the technological curve
As mentioned earlier, most generator vendors view power generators as just another merchandise in their range of products, only focusing on their sale and inventory turnover. They will never commit to investing time, manpower and resources in constant research and development to improve their lines of generators, contented to pushing whatever they have on hand to any buyer that comes along.
In contrast, a true generator brand treats these equipment as valuable assets to any company that acquires them. As such, conscious efforts are made to make these machinery better with each new iteration, be it the integration of digital technology and Internet of Things (IoT), or incorporation of eco-friendly features, or even going back to the drawing board to design from scratch a new architecture that takes power output efficiency to the next level.