5 Reasons Why You Must Visit Your Generator Vendor Before Your Next Purchase
With the advent of the internet, it is extremely easy to get all the information we need for our business activities anywhere and anytime we want. As more and more industrial equipment makers embrace the digital age and publish more of their product information online, you may be tempted to think that all business communication and purchases can be done virtually from a laptop or even a smartphone.
In reality, it is not as simple as it is made out to be. Especially when you are talking about purchase orders that can run into hundreds of thousands or even millions of dollars, it is imperative that you know exactly who you are dealing with. This is especially true when it comes to buying power generators.
Here are top 5 reasons why you must visit your generator vendor before your next purchase.
1. Know the people you are buying from
Power generators are capital-intensive, long-term assets that can significantly impact the productivity and efficiency of your projects. You need to be absolutely sure that the people you are buying from are reliable and supportive to your business and can provide assistance readily whenever you need it.
When you visit your generator vendor, you get to visit their office and get to know more of their people from other departments, not just the sales team whom you have been talking to. This gives you a better understanding of the vendor’s company culture and your feeling comfortable working with these people. Talk to personnel from the service and support departments to be sure that they have the relevant experience and expertise to provide the solutions and ongoing support you need.
Remember, a quality generator can last 10 years and more, so you are effectively going into a long-term business relationship with whomever you are buying from.
2. Test the generators for yourself
Many times, what looks good on paper don’t work as well in reality. With big-ticket items like generators, you definitely cannot afford to buy and hope for the best, or assume that your technicians and workmen can figure it out themselves.
Therefore, it is better to visit the vendor and try out available generator models to see which ones suit you better. While you are on-site, you can also share with the vendor your exact requirements and see if they can demonstrate to you how the relevant equipment works for your benefits. This way, you have a very clear idea of whether this vendor is the right one for you.
3. Check out the parts and accessories that make up the complete solution
It is also very common to overlook the cost and operational implications of parts and accessories that go into the routine use of a generator as these details tend to be given less notice in most product catalogues that you find online.
By visiting the vendor, you get to see these parts and accessories as well, inspect their quality and factor them into your overall purchase consideration. More importantly, this is the perfect chance to get more information from your vendor to better determine your utility costs and maintenance concerns.
4. Preview new solutions
Visiting the generator vendor gives you the perfect opportunity to check out the latest products that the vendor has to offer. More often than not, the vendor would be very excited to share their latest products and technologies and may even offer you a good deal that you cannot otherwise get elsewhere.
Having a first look at the new equipment also gives you precious insights on what is possible, which in turn enables you to make strategic moves in your business that gives you a competitive edge over your rivals in the market. A quality vendor whom you can work long-term with is more than likely to provide the necessary support to help advance your cause to create a win-win situation.
5. Learn more to improve your operational efficiency
Most of the time, when you visit your vendor (and a good one), they will be very eager to share with not only products but also new technologies and practices that can help your business in various aspects, be in cost savings or opening business opportunities.
A quality generator vendor is one that always stays ahead of the technological curve, gets involved deeply with continuous research and development activities, or adding digital capabilities like remote monitoring.
Exposure to these new capabilities will broaden your thought processes and give you possibilities that may open up new channels for your business.
Visit your generator vendor and make a connection
While it is easy and convenient to just sit in the office and work the internet to get the product information you want, you will find it much more enriching and eye-opening if you take some time to visit your vendor and meet up with its people face-to-face.
Even if you are not considering a purchase anytime soon, it is also worthwhile to make a visit and keep yourself abreast of what are the new things that are popping up that may work to your advantage in your projects when the need arises.
A quality vendor will never hesitate to welcome you to its premises and share more with you. Start making a connection today.
Visit us at our next open house
Denyo conducts an open house once every month, where we showcase our latest power products and provide live demonstrations. Visitors are encouraged to share their project challenges with us so that we can advise best practices and offer customised solutions. Visitors can also learn about Denyo’s history with a tour of the Denyo Museum.
Open house has ended. Contact us to make a visit appointment