The Challenge
Bulox-Cyclo works hand in hand with SMRT/LTA, as they require a reliable and advanced system to power the wagons in the most intelligent way for their maintenance work. They have been maintaining the condition of public transports especially the MRT. Singapore is a bustling city with a high population density, and it has a high cost of living. Thus, public transport became a common means of transportation for almost everyone, including working adults, students, and even the elderly. Any delays, faults or transport breakdowns can bring inconvenience to the public.
Bulox-Cyclo already possessed its own unique system and wanted to integrate other systems into the master design. It was tough as the system itself has communication issues, and they couldn’t deliver signals to other systems they wished to integrate with. Bulox-Cyclo aims to achieve zero failures and has begun searching for another third-party company to develop a solution.
The Denyo Solution
Bulox-Cyclo approached Denyo to incorporate our technology to assist them with their railway maintenance works. They are hoping that Denyo can assist them with their system, which has the ability to serve as the master control covering the entire system, gathering data from the other systems and monitoring the generator’s performance periodically. They requested that all communications be established by building a serial line communication protocol that allows exchanging signals between systems as a solution.
Without much hesitation, Denyo recommended the SmartRMS as the ultimate solution to their concerns. After that, with follow-up actions, Denyo took the initiative to discuss with all the other vendors actively and to gain a deeper understanding of their individual systems. With expertise on the technical side of things, Denyo is able to address all questions raised by the main contractor, supplier, and end-user. With the help of its remarkable engineering capability, Denyo is able to develop a master control philosophy that encompasses the entire system, meeting all the requirements raised.
Result
Following the Control & Command system philosophy established by Denyo, simulations were conducted to mimic the conditions of the installation site. Denyo has conducted training to educate the staff on how to operate the system. The SAT (Site Acceptance Test) has been conducted twice for SMRT/LTA, and the results have been overwhelmingly positive, achieving zero power failures, which demonstrates the value of Denyo’s generator and its SmartAMF system. Denyo will also provide full sales support after the completion of this project. With the new revamped overall control system in place, Bulox-Cyclo is very satisfied with the outstanding services and the attitude of the Denyo team.
